🚀 Now with Claude AI Integration

The Smarter Alternative
to Zendesk

AI-powered live chat, autonomous agents, and real-time visitor analytics. Deploy in 2 minutes. Starting at $9.99/month.

500+
Businesses
1M+
Chats Handled
<2min
Setup Time
99.9%
Uptime

Everything you need to support customers at scale

One platform for live chat, AI automation, analytics, and team management.

🤖

Claude AI Bot

Powered by Claude AI. Crawls your website automatically and answers visitor questions 24/7 without any human needed.

Real-Time Live Chat

Instant message delivery. WebSocket-powered chat with typing indicators, read receipts, and offline message queuing.

📊

Visitor Analytics

See who is on your site right now. Device info, page history, session duration, and complete chat history per visitor.

👥

Multi-Agent Teams

Unlimited agents per business. Smart queue management, chat transfers, team inbox, and online/offline status.

📱

Mobile App

Native iOS and Android apps. Get push notifications and respond to chats instantly from anywhere in the world.

🏢

Multi-Tenant SaaS

Run hundreds of businesses on one installation. Each tenant gets their own dashboard, agents, websites, and analytics.

Designed for every team member

Four roles, each with a dedicated interface built for speed.

🛡

Admin

Full platform control. Manage all tenants, billing, AI settings, packages, and revenue analytics from one dashboard.

🏢

Tenant

Business owner dashboard. Add your websites, manage your team, configure the AI bot, and view customer analytics.

🧑

Agent

Dedicated chat interface. Handle visitor queues, respond in real-time, view profiles, and switch between AI and manual mode.

🌍

Visitor

Seamless widget on your site. Chat instantly, get AI answers, or request a human agent with one click.

Why businesses switch to ICTDesk

Same power, fraction of the cost.

Feature ICTDesk Zendesk Intercom
Starting Price$9.99/mo$55/agent/mo$74/mo
AI Bot IncludedExtra costExtra cost
Website Crawler AI
Mobile App
White-label
Self-hosted Option$8,999 once
Setup Time2 minutes2+ hours3+ hours

Simple, Transparent Pricing

No hidden fees. No per-agent charges. Cancel anytime.

Basic
$9.99/mo

Perfect for small businesses getting started.

  • 1 Website
  • 2 Agents
  • AI Bot (Basic)
  • Live Chat
  • Mobile App
  • Email Support
Get Started
Most Popular
Pro
$25.99/mo

For growing teams and multiple sites.

  • 5 Websites
  • 10 Agents
  • Advanced AI Bot
  • Visitor Analytics
  • Team Inbox
  • Knowledge Base
  • Priority Support
  • Mobile App
Get Started
Business
$35.99/mo

For agencies and enterprise customers.

  • Unlimited Websites
  • Unlimited Agents
  • Claude AI Integration
  • White-label Ready
  • API Access
  • 24/7 Priority Support
  • Mobile App
Get Started
Full Ownership License

Own the Entire Platform — $8,999 One-Time

Full source code + Claude AI integration + iOS & Android mobile apps + unlimited tenants + self-hosted forever + 1 year of updates and support. Perfect for agencies and enterprises wanting complete ownership.

Contact Sales →

Ready to replace Zendesk?

Start your free trial today. No credit card required. Setup in 2 minutes.

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